Out of respect for your privacy, receiving special offers and updates is entirely optional. Your choice is documented during registration. Should you opt-in, we will occasionally send you information on products, services, special deals, and promotions. If you subscribe to our electronic newsletter(s) or other promotional Information, we will use your name and email address to send these messages to you. We always provide you the ability to opt-out at any time as described below.
If you no longer wish to receive our newsletter or promotional communications you may deactivate your subscription by either clicking on the unsubscribe link at the bottom of each email or by contacting us at LutronStore@Lutron.com
Lutron will send you service-related announcements on occasion when it is necessary to do so. These include Registration and Order Confirmation e-mails.
Generally, you may not opt-out of these communications, which are not promotional in nature.
Based upon the Personally Identifiable Information you provide us, we will send you a registration welcoming email to verify your username and password. We will also communicate with you in response to your inquiries, to provide the services you request, and to manage your account. We will communicate with you by email or telephone, in accordance with your wishes.
Lutron will not sell your Personally Identifiable Information to any company, organization, or third party. We do not share, sell, rent or trade Personally Identifiable Information with third parties for their promotional purposes.
Lutron reserves the right to transfer any personally identifiable information collected through this website to any purchaser of the Lutron business or any successor in interest.
When you make a purchase at LutronStore.com, Lutron uses PayPal.com, a third-party vendor, to process your credit card payment. Therefore, you must use a secure connection to transmit payment information to this provider to complete your transactions. This vendor has agreed to maintain the confidentiality and security of the information in accordance with this policy, and is not permitted to share this information with anyone for any purpose other than for completing Lutron Store transactions.
When we transfer and receive certain types of sensitive information, such as financial, necessary to complete the transaction, we redirect visitors to a secure server.
Lutron utilizes great care in keeping customer information secure and private. Lutron maintains appropriate internal security measures in our physical facilities to protect against the loss, misuse, or alteration of information that we collect from you at our site. While Lutron cannot guarantee that unauthorized access will never occur, Lutron takes great care in maintaining the security of your personal information and in preventing unauthorized access to it through the use of appropriate technology and internal procedures.
Lutron does not monitor the content, information, or privacy practices of any web sites linked to or from our website, and as such cannot be held responsible for such content, information, or privacy practices. In particular, while Lutron will only provide initial links to websites offering Lutron products for sale that we believe are using secure transmission technologies, Lutron DOES NOT continuously monitor these sites and can make no representations about the current security of these sites. Lutron is not responsible for the privacy practices of other web sites, and you should read the privacy policies of each web site you visit before submitting any personally identifiable information.
You can access the information we have collected from you by writing to us at the web address above. Upon request, we will provide you with information about your customer number, past transaction information, (e.g., purchase dates, amounts, and types of purchases), and the contact information we have about you (e.g., name, address, phone number).
If, after reviewing the information, you identify errors that need to be corrected, you can ask us to correct this information by writing to us at the above address.